cartcove Terms of Service

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Thank you for visiting cartcove. The following Terms of Service ("Terms") set out the rules that apply when you browse cartcove's website, use our mobile platform, purchase our products, or interact with our customer service team. By visiting our platform or completing a purchase, you confirm that you accept these Terms and agree to comply with them.

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1. Acceptance of Terms

Your use of any service offered by cartcove constitutes confirmation that you have reviewed these Terms, comprehend them, and consent to be legally bound by them, together with any applicable federal, state, and local laws and regulations. Should you disagree with any portion of these Terms, you may not access or use our website or services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place an order on this website, you must be 18 years of age or older, or have reached the legal age of majority in your state of residence.
• Prohibited Conduct: You agree to use our platform solely for lawful, personal, non-commercial purposes. The following actions are not permitted:
  • Submitting fraudulent transactions or placing orders in bad faith;
  • Deploying automated bots, scrapers, or similar tools to harvest product information or pricing without our consent;
  • Attempting to breach site security, data infrastructure, or the accounts of other users;
  • Reselling cartcove products for commercial purposes without our prior written authorization.
• Account Security: You are responsible for safeguarding your account login credentials and for every activity that occurs through your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical mistakes or inventory discrepancies can occasionally arise.
• Price & Order Corrections: If an obvious pricing or typographical error is identified, cartcove may correct the mistake and adjust or cancel any impacted orders prior to dispatch, returning any amount already charged in full.
• Perishable Goods: Fresh or perishable items may naturally differ slightly in weight, appearance, or ripeness. Allergen information is supplied for reference purposes; customers with serious allergies should carefully review the labeling on product packaging.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraud or a violation of these Terms.
• Payment Processing: All payments are encrypted with SSL/TLS technology and handled by payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact support@cartcove.cyou within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which are incorporated into these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

Every piece of original content on cartcove's platform — including text, graphic designs, logos, software, product branding, and trade names — belongs exclusively to cartcove and is safeguarded by international copyright, trademark, and intellectual property laws. Copying or distributing this content without authorization is strictly forbidden.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, cartcove will not be responsible for indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. For any claim stemming from a transaction, our total aggregate liability will not exceed the amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute or claim connected to these Terms or your purchase must first be presented to cartcove's support team so that an informal resolution can be attempted.

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9. Changes to These Terms

cartcove may revise or update these Terms at any time. When changes are material, we will announce them by publishing the revised terms on our website. By continuing to use our website or services after an update takes effect, you accept the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: cartcove
• Customer Support Email: support@cartcove.cyou
• Customer Support Phone: 19546630195
• Physical Business Address: 520 N 26TH AVE, Hollywood, FL 33020, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST